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Freshworks

A fresh approach to customer engagement

9
7645 reviews on G2

What is Freshworks?

Freshworks is a powerful AI-powered tool that a fresh approach to customer engagement. This innovative platform freshworks enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results for customer service and it teams powerful solutions to unlock loyalty, efficiency, and growth designed for ease, built for value join 73,000+ companies uncomplicating service delivery get the insights . Freshworks excels in crm and is particularly valuable for sales teams, marketers, and business development professionals. The tool is designed to streamline workflows, improve efficiency, and deliver measurable results for businesses looking to optimize their crm. Key features include advanced data processing capabilities, seamless integration options, and a user-friendly interface that makes it accessible for both beginners and experienced professionals.

User Reviews & Ratings

9
Based on 7645 reviews
Last updated
2025-08-22

Key use cases and categories

Teams use Freshworks for:

CRM
Customer Service
Lead Management

Official links

More information on the official website:www.freshworks.com

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