
What is Intercom?
Intercom is a revolutionary platform that has established itself as the Engagement OS by providing comprehensive customer engagement solutions that include Fin, the leading AI agent for customer service that delivers the highest quality answers and handles the most complex queries with unprecedented accuracy and efficiency. Built for modern organizations that need to provide exceptional customer service across multiple channels, Intercom combines advanced AI capabilities with comprehensive engagement tools to create a platform that can be employed on any helpdesk or through the complete Intercom suite. The platform excels at providing AI-powered customer service through Fin, an intelligent agent that works with any support helpdesk to automatically answer complex customer inquiries, resolve issues, and provide high-quality support that rivals human agents while maintaining the personal touch that customers expect. What sets Intercom apart is its position as the AI customer service company that provides Fin, an AI agent capable of handling the most complex queries and delivering the highest quality answers, enabling organizations to provide exceptional customer service at scale while reducing support workload and improving customer satisfaction. Key features include the engagement OS, leading AI agent for customer service, highest quality answer delivery, complex query handling, helpdesk integration, comprehensive engagement suite, automated customer support, and AI-powered service excellence. With its focus on being the Engagement OS that provides Fin, the leading AI agent for customer service, Intercom has become the essential platform for organizations looking to deliver exceptional customer engagement, provide high-quality AI-powered support, and create meaningful customer relationships through intelligent automation and comprehensive engagement tools.
Key use cases and categories
Teams use Intercom for:
Pricing and plans
Intercom pricing: Free trial available. Check the site for current details.
Official links
More information on the official website:www.intercom.com